Availability: Most hotels, arrangements and packages in our programs are available on an instant confirmation basis. However, certain hotels and some programs may be available on request only.
Deposit and Payments
For FIT (Independent) bookings and packages, we require a nonrefundable deposit of $250 or Euro 200 per person at the time of requesting the reservation. For packages that include tickets to performances the deposit is US$ 500 or Euro 500 or CA$ 600 per person and for cruise booking of longer than 1 week in duration :US$ 250 or Euro 250 or CA$ 350 . Full payment is due 40 days prior to departure. For cruise bookings: 60-90 days before departure. If reservation is made within 10 days of departure, payment must be by certified/cashiers check or credit card only. Documents will not be released until full payment has been received.
Changes in reservation
Subject to a $20 or Euro 20 handling fee.
The rates quoted are based on tariffs and foreign exchange rates effective as of August 1, 2005, and might be subject to change.
Responsibility of Travelportugal.net
ETT and/or its agents act only in the capacity as agents for the passenger in all matters connected with hotel accommodations, sightseeing tours and transportation, whether by rail, air, bus automobile, ship or any other means, and as agents hold themselves free of responsibility for any damage or inconvenience occasioned from any cause whatsoever. ETT and/or its agents will not be responsible for any damage, expense or inconvenience caused by late arrivals or departures, change of schedule, strikes or any other conditions, nor will they be responsible for the loss of or damage to baggage or any of the passenger's belongings. ETT reserves the right to not accept a person on a tour who is missing proper documentation, required visas or passports. ETT has the right to book other hotels within the same or upgraded category than stated in the packages.
Cancellation of any package and/or land arrangements more than 40 days prior to departure are subject to a cancellation fee equaling the applicable deposit amount, plus any charges imposed by the airlines and rail companies. All tickets to cultural performances are fully nonrefundable after reservation is made. Cancellation within 40 days prior to departure or no-show are subject to the full cost of the package. In case of cruises and customized tours there will be no refund within 60 days prior to departure.
There is no refund for any unused portion of the tours and packages. We recommend the purchase of cancellation insurance. Please inquire about rates.
Delivery of Documents
Most documents can be sent to customers as email attachments, however, in certain cases numbered documents like airline/rail tickets as well as certain vouchers have to be mailed. Reservations made within 21 days of departure may require special courier delivery of documents at the client’s expense. Should the desired hotel, car or program be "sold out", we will make alternative suggestions to meet your requirements.
Entry to Destination.
Valid passport is needed to enter your destination country(ies). It is the traveler's responsibility to check with their closest consulate of the destination country(ies) whether they require a visa to enter. ETT is not responsible for any refusal of entry by local authorities to any of our destination countries due to lack of proper documentation, security issues or any other reasons.
Living customs, life styles, standards, practices and conditions at the
destination with respect to the provision of utilities, services and
accommodation may differ from those found in your country.
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